Underage Policy

Cacao Mobile

Last updated: May 28, 2025

Cacao Mobile SP Z O O operates services that are intended for users who meet the applicable minimum age requirement. This policy explains our approach to preventing underage use and handling reports involving minors.

1. Age Requirement

By using the Services, you confirm that you are at least 18 years old, or the age of majority required in your jurisdiction to use digital subscription services and enter into these Terms.

2. Prevention and Enforcement

We may use reasonable measures to help prevent underage access, including:

  • Age-related notices and confirmations during account or purchase flows
  • Review of reports or signals indicating potential underage use
  • Suspension or termination of accounts that do not meet the age requirement

3. Parent or Guardian Requests

If you believe a minor has accessed the Services or submitted personal information, contact us at help@cacaomobile.net. We will review the report and take appropriate steps, including deletion of data where required.

4. Prohibited Conduct

Users may not use the Services to exploit, harm, impersonate, or target minors. Such conduct violates our Terms and Conditions and may result in account termination or reporting to relevant authorities where required by law.

5. Updates to This Policy

We may update this policy to reflect changes in law, platform requirements, or our practices. Continued use of the Services after an update constitutes acceptance of the revised policy.

Contact

Cacao Mobile SP Z O O
ul. Nowogrodzka 31 lok. 414, 00-511, Warszawa, Poland
help@cacaomobile.net