Cacao Mobile
Last updated: May 28, 2025
By downloading, installing, or using our application, you agree to be bound by these Terms and Conditions ("Terms"). Please read them carefully. If you do not agree, you must not use the Services.
These Terms apply to services provided by Cacao Mobile ("Company," "we," "us," or "our"), a company registered at UL Nowogrodzka 31 / 414, 00-511 Warszawa, Poland.
By using the Services, you confirm that you are at least 18 years of age (or the age of majority in your jurisdiction) and have the legal capacity to enter into a binding agreement.
Cacao Mobile provides a subscription-based mobile application offering palmistry, astrology, and horoscope tools and content, including personalized palm readings, birth chart analysis, daily horoscopes, compatibility insights, and related features. The Services are available globally on iOS and Android.
To use the Services, you may need to create an account. You agree to:
We reserve the right to suspend or terminate accounts that violate these Terms.
We may offer a free trial or a paid introductory trial to new users. At the end of either trial, your subscription will automatically convert to a paid recurring subscription at the applicable rate unless you cancel before the trial period expires. Trial offers are available to new subscribers only.
Subscriptions renew automatically on a monthly or annual basis through your Apple App Store or Google Play account. You authorize the applicable platform to charge your payment method at the start of each billing period until you cancel.
We may change subscription prices. We will provide reasonable advance notice before any price increase takes effect. Continued use of the Services after the new price applies constitutes acceptance.
You may cancel your subscription at any time through your App Store or Google Play account settings. Your access continues until the end of the current billing period. Cancellation does not automatically entitle you to a refund.
Refunds are handled in accordance with our Refund Policy, available at Refund Policy. Refund requests are reviewed on a case-by-case basis in line with our Policy and applicable law.
You agree to use the Services lawfully and in accordance with these Terms. You must not:
All content, features, and functionality of the Services — including text, graphics, logos, audio, video, and software — are owned by Cacao Mobile or its licensors and protected by applicable intellectual property laws. You are granted a limited, non-exclusive, non-transferable, revocable license to use the Services for your personal, non-commercial use only.
You may submit content to the Services (e.g., progress data, comments). You retain ownership of your content. By submitting content, you grant us a non-exclusive, worldwide, royalty-free license to use and display that content solely to provide and improve the Services. You confirm that your content does not infringe any third-party rights.
The Services provide palmistry, astrology, and horoscope content for entertainment and informational purposes only. Predictions and readings are not guaranteed and may vary from case to case. Content within the application is not professional medical, legal, or financial advice. We are not liable for any decisions or outcomes resulting from use of the Services.
Your use of the Services is subject to our Privacy Policy. By using the Services, you consent to the collection and use of your information as described therein. For data-related questions, contact help@cacaomobile.net.
The Services may integrate with or link to third-party platforms (including app stores). We are not responsible for the content or practices of third-party services. Your use of them is at your own risk and subject to their own terms.
THE SERVICES ARE PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, OR NON-INFRINGEMENT. WE DO NOT WARRANT THAT THE SERVICES WILL BE UNINTERRUPTED, ERROR-FREE, OR FREE OF HARMFUL COMPONENTS.
TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, CACAO MOBILE SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR ANY LOSS OF PROFITS, DATA, OR REVENUES, ARISING FROM YOUR USE OF OR INABILITY TO USE THE SERVICES, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.
You agree to indemnify and hold harmless Cacao Mobile and its officers, employees, and agents from any claims, damages, losses, or expenses (including reasonable legal fees) arising from your use of the Services, violation of these Terms, or infringement of any third-party rights.
We may modify or discontinue the Services at any time. We may also update these Terms. We will notify you of material changes by posting the updated Terms in the application or by other appropriate means. Continued use after the effective date of changes constitutes acceptance.
We may suspend or terminate your access to the Services at any time, without notice, if we determine that you have violated these Terms or if termination is necessary to protect the Services, other users, or third parties.
If you have any dispute with us regarding the Services, you agree to first contact us at help@cacaomobile.net with a description of the dispute so that we may attempt to resolve it informally. We will endeavor to acknowledge and address your dispute within a reasonable timeframe. If the dispute cannot be resolved informally, either party may pursue the matter in accordance with the governing law and jurisdiction set out below. If you are an EU consumer, you may find a list of national consumer dispute resolution (ADR) bodies at https://consumer-redress.ec.europa.eu/dispute-resolution-bodies_en
These Terms are governed by the laws of Poland. Any disputes shall be subject to the exclusive jurisdiction of the courts of Warsaw, Poland, without prejudice to your statutory rights as a consumer under applicable local law.
If you are dissatisfied with the Services or wish to raise a complaint, please contact us at help@cacaomobile.net, providing your account details and a description of the issue.
Upon receipt, your complaint will be logged and reviewed by our customer support team. We will acknowledge receipt within two (2) business days. All complaints will be reviewed and resolved within seven (7) business days of receipt. If the matter requires further investigation, we will inform you of the expected resolution timeframe and keep you updated on the outcome.
Cacao Mobile
UL Nowogrodzka 31 / 414, 00-511 Warszawa, Poland
help@cacaomobile.net